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Innovation Management
As the world’s busiest airport for international guest traffic for the 11th consecutive year, Dubai Airports is committed to innovation and excellence. While we are the biggest, we also aspire to be the best, which is why we are constantly looking to enhance the guest experience through creativity and forward-thinking solutions. In an increasingly competitive market environment, such innovation will also help us to maintain our leading position.
Our teams, in collaboration with our service partners and the oneDXB community, manage complex operations to ensure a seamless journey across every touchpoint. They are regularly working with industry experts and SMEs to test new innovative ideas, and run Proof of Concepts and pilots, to bring the best solutions for our Guests.
Driving change at the forefront of our industry through partnerships
Recognising the importance of global partnerships, we engage with world-leading organisations to advance aviation and airport operations, addressing key challenges and leveraging innovative solutions. Through these strategic partnerships, Dubai Airports leads the way in creating a future-ready aviation sector. We have several strategic partnerships with Future Thought Leaders to explore, learn and collaborate with.
Learning through partnerships
Beyond our ambition to lead from the front, we also recognise that there is much we can learn by partnering with others, leaders in their own fields. Well-established practices in other industries may not have been applied to aviation before, or additional value may be gained from deeper partnerships where aviation is already exposed to such practices. There is no need to reinvent the wheel when other organisations already know how to fly. That is why we have entered into partnerships with some of the UAE’s, and the world’s, leading companies – to learn from the best in our effort to become the best airport.
Global innovation programmes
We also engage with global programmes such as Emirates’ Aviation X Lab, Boeing’s Aerospace Xelerated, and the VISTA programme. These initiatives keep us at the forefront of technology trends and connect us with startups. For instance, a winner of the VISTA challenge is now working with us on a Proof of Concept.