Safety tips for guests

Escalator/travellator

For your safety, always hold the handrail while using the escalator/travellator. To prevent accidents, avoid playful activities. When stepping off, lift your foot to avoid tripping. Guests with strollers or bulky baggage must use the elevator.

Airport train

To ensure everyone’s safety, avoid running in the station and inside the train. Trolleys are not permitted on the train to avoid congestion. Keep a safe distance from the closing doors to prevent injury.

Trolleys

Ensure your bags are securely placed on the trolley to prevent it from tipping or falling over. For your safety, please avoid sitting on or playing with the trolley, as it can be dangerous.

In the terminals

To ensure a safe environment, refrain from running in the terminals. Be alert and take extra care when travelling with children and the elderly. Please use designated smoking areas, as DXB and DWC are smoke-free. Be mindful of the emergency exits nearby. For a comfortable and safe journey, wear appropriate footwear to prevent slips and trips.